Privacy Policy

Last updated: April 30, 2025

Introduction

SofiaLoveLab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, attend our events, or participate in our dating services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Register for our dating events
  • Create a profile on our platform
  • Complete our compatibility questionnaires
  • Contact us with inquiries

Personal Data

The personal information we may collect includes:

  • Name and contact information
  • Age and gender
  • Profile photos
  • Relationship preferences and interests
  • Event attendance history

Profile Information

We collect your responses to compatibility questions and profile information to help facilitate meaningful connections at our events. This information helps us create balanced event groups and provide better matching suggestions.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Facilitate matches and connections between compatible participants
  • Organize and manage dating events
  • Send you information about upcoming events that match your preferences
  • Process payments for event registrations
  • Improve our services and develop new features
  • Respond to your inquiries and provide customer support

Sharing Your Information

We understand the sensitive nature of dating services and are committed to protecting your privacy. Your profile information is only shared with other participants in accordance with our matching process and only after you have provided consent.

We do not share your contact information with other participants without your explicit permission. When a mutual match is established, we facilitate the initial connection according to your privacy preferences.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

You may request deletion of your account and personal information at any time. Some information may be retained in anonymized form for analytical purposes.

Your Data Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, understand how you use our site, and customize your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Security

We implement appropriate technical and organizational measures to maintain the safety of your personal information. We use encryption technologies to protect sensitive information transmitted on our website.

We use secure HTTPS connections for all data transmission, and access to personal data is strictly limited to authorized personnel who require it for operational purposes.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

SofiaLoveLab

Email: contact@sofialovelab.net

Address: Sofia, Bulgaria