Your privacy, in plain language.

SofiaLoveLab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, attend our events, or participate in our dating services.

Please read this policy carefully. If you do not agree with the terms, please do not access the site or use our services.

We collect information that you voluntarily provide when you:

• aRegister for our dating events.
• bCreate a profile on our platform.
• cComplete our compatibility questionnaires.
• dContact us with inquiries.

We may use the information we collect to:

• 01Facilitate matches and connections between compatible participants.
• 02Organize and manage dating events.
• 03Send you information about upcoming events that match your preferences.
• 04Process payments for event registrations.
• 05Improve our services and develop new features.
• 06Respond to your inquiries and provide customer support.

We understand the sensitive nature of dating services and are committed to protecting your privacy. Your profile information is only shared with other participants in accordance with our matching process and only after you have provided consent.

We do not share your contact information with other participants without your explicit permission. When a mutual match is established, we facilitate the initial connection according to your privacy preferences.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. We retain and use your information to comply with our legal obligations, resolve disputes, and enforce our policies.

You may request deletion of your account and personal information at any time. Some information may be retained in anonymized form for analytical purposes.

You have the right to:

• aAccess the personal data we hold about you.
• bRequest correction of your personal data.
• cRequest deletion of your personal data.
• dObject to processing of your personal data.
• eRequest restriction of processing your personal data.
• fRequest transfer of your personal data.
• gWithdraw consent.

We implement appropriate technical and organizational measures to maintain the safety of your personal information. We use encryption technologies to protect sensitive information transmitted on our website.

We use secure HTTPS connections for all data transmission, and access to personal data is strictly limited to authorized personnel who require it for operational purposes.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, understand how you use our site, and customize your experience. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. See our Cookie Policy for details.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes. Changes are effective when posted on this page.